Returns & Exchanges
At Lucky Bear & Co., we want you to love every piece you wear, but if you're not completely satisfied, we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn fashion pieces securely in their original packaging, ensuring all designer tags and labels remain intact.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
