Frequently Asked Questions
Everything you need to know about shopping with Lucky Bear & Co.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic customers.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specifications for the perfect fit.
Are your materials sustainably sourced?
At Lucky Bear & Co., we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.